Phone or Email Support? Why not PDC…

PDC is Personal Digital Coaching and it's totally different than the kind of experience that's being discussed here... "I’ve been reading with great interest this past week as some of the leading web application companies discuss their philosophies regarding the providing of phone support for their services." WebWorkerDaily » Archive Phone or Email Support - … Continue reading Phone or Email Support? Why not PDC…

8+ tools for upgrading your Twitter experience

Image by yjsk via Flickr Admit it: You might love Twitter as a social network, but you probably don’t love it as a service. Twitter is the Yugo of social tools — it can take you wherever to need to go, but there aren’t a whole lot of bells and whistles. Of course, Yugos probably … Continue reading 8+ tools for upgrading your Twitter experience

4 must-have social-media dashboards for your business

Image via CrunchBase While big brands and agencies have the luxury of resources and money, local businesses don’t. What they need is a social-media dashboard — an all-in-one, Web-based monitoring tool for Facebook, Twitter, and other social sites where customers hang out — that can optimize their online presence, engage with users and manage social … Continue reading 4 must-have social-media dashboards for your business