How SMBs Can Start Using Facebook Places Now

Image via CrunchBase If you’re a business owner and you’ve heard the recent news about Facebook’s attention-grabbing new feature for location-sharing and checkins, you’re probably itching to find out what Facebook Places can do for your business and how it can help you reach out to would-be customers and loyal regulars in your community. While … Continue reading How SMBs Can Start Using Facebook Places Now

Consumers More Likely to Use Businesses Active on Social Media

Image via CrunchBase Seven out of 10 consumers are more likely to use a local business if it has information available on a social media site, says a new study. The annual study, called Local Search Usage Study: Bridging The Caps, From Search to Sales, is a joint effort of comScore and TMP Directional Marketing, … Continue reading Consumers More Likely to Use Businesses Active on Social Media

7+ Tools for Turning the Tide

I had the honor yesterday of team teaching a social media 'bootcamp' with super smart social media guy Dana VanDen Heuvel [I know! Why was I team teaching with him?!]. Apparently Dana finds some value in my 'practical, tactical' approach to social media implementation so he asked me to share it with the class... Me? … Continue reading 7+ Tools for Turning the Tide

4% of online Americans use location-based services

In its first report on the use of “geosocial” or location-based services, the Pew Research Center’s Internet & American Life project finds that 4% of online adults use a service such as Foursquare or Gowalla that allows them to share their location with friends and to find others who are nearby. On any given day, … Continue reading 4% of online Americans use location-based services

OpenTable Seated 15.4 Million Diners in Q3 2010

Image via CrunchBase Online and mobile reservation service OpenTable released its third quarter financial results, which showed significant year-over-year gains in revenue, restaurant installations and total seated diners. Most notably, the publicly traded company posted $24.5 million in total revenues for Q3 2010, a 44% increase over the same quarter last year. OpenTable is also … Continue reading OpenTable Seated 15.4 Million Diners in Q3 2010

49% of Small Business Owners use a Smartphone

"Over the past few years, it seems that a few mobile devices — laptops, Bluetooth headsets, and increasingly, smartphones — have become ubiquitous among business people. The days of the pager are gone. Small business owners seem to be outpacing the rest of America in smartphone adoption, according to a recent survey of nearly 10,000 … Continue reading 49% of Small Business Owners use a Smartphone

Sorry, But McDonald’s Did Not See a 33% Increase in Foot Traffic Because of Foursquare

According to a current headline on TechMeme, McDonalds saw a 33% increase in foot traffic to its stores when it ran a promotion during Foursquare Day earlier this year. At that time, the fast food chain offered users who checked into McDonald's a chance to win $5 and $10 gift cards. On the Econsultancy blog, … Continue reading Sorry, But McDonald’s Did Not See a 33% Increase in Foot Traffic Because of Foursquare