Earlier this month, an iPad Pro with a cellular modem was stolen from my vehicle. Sprint refused to triangulate the device and locate it for me because as they said they needed to protect the rights of the user aka the thief.
Then, after refusing to help me locate the device they had the audacity to offer me a deal on a new tablet and a paid service that would have helped me locate the device.
I have been a customer for over 13 years and currently spend about $3,000 per year with them. No more!