Social media for restaurants

Image representing Yelp as depicted in CrunchBase
Image via CrunchBase

Reaching out to mobile travelers is good business, especially where I live on the Door Peninsula of Wisconsin. Every year, thousands of wired [that means “internet connected” for you folks from the U.P., eh?] travelers drive through our area on their way to Door County. The smart restaurateur should be looking at ways to figure out how to get their fair share of that mobile business! Here’s a interesting article that I found on the topic…

“For my project, I had a chance to develop top-level social media strategies and participate in the day-to-day management of social media presences. There is no better way to to hone your social media skills than to roll up your sleeves and “just do it” as this process gives you a way to see firsthand what works and what doesn’t work so well.

Based on my experiences, I have come up with a list of “7 Must-Do’s” for the restaurant industry. Some of these tips are no-brainers and can be implemented immediately. Some of the other tips are bigger projects and tasks that will need to be updated and monitored on an ongoing basis. Each of these tips will contribute to what should be the social media goals of any business: expand corporate mindshare, augment and expand existing marketing channels and increase the number of customer interactions.” Source: 7 Social Media Must-Do’s for the Restaurant Industry « Social Media Musings by Tom Humbarger

You’ll have to click through to the source to get the author’s thoughts, but here are the tools he recommends…

  • socialmention
  • Google Local Business Center
  • Yelp for Business Owners
  • Facebook
  • Twitter
  • Wikipedia
  • Blogging

It’s all great stuff and I recommend the tools he suggest for any small business looking to connect with wired travelers. Unfortunately, however, he forgot to mention Foursquare which is rapidly emerging and Snacksquare which is a location based coupon provider that sms’s coupons to people looking for places to eat in your area. Here’s the skinny:

“Users can get a glimpse of deals on a map, filter by category, check in at venues and have specific deals sent to their mobile phones. From a consumer perspective, Snacksquare offers a nifty way to explore deals before heading out.

The site also caters to hungry business owners anxious to get into the location-based promotion game. Essentially, merchants can use Snacksquare to add their venues to Foursquare (Foursquare) and to compile an SMS contact list of past and present customers for push marketing purposes.

Merchants can send friend requests to customers via Snacksquare and the customers that accept these requests can opt in to SMS messages from the merchant in question. Merchants can then use this SMS list to blast out automated location-based alerts to customers within a specified radius of the venue based on their most recent checkin. The service does come with associated costs, but businesses that sign up for the upcoming Foursquare Day can get free beta access.” Source: Snacksquare Connects Foursquare Merchants to Customers

Cool, huh? At the time, though, only ONE restaurant in northeast Wisconsin is using Snacksquare — The Pub on Main Street in Green Bay. What about your restaurant? Offering deals to wired travelers is what’s next and I can help you figure it all out…

2 thoughts on “Social media for restaurants

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