If you’re going to do anything in Marketing, is it more important to focus on “how many?” people you put your message in front of or “who?” you put your message in front of?
You can see this as the classic “quantity over quality” debate or you can look at it as “big vs. small,” however you slice it, it’s hard to argue that brands can now get major results through many small (and sometimes minimal) acts. There are winning business cases (in fact, more than you may think) around every corner. A cause for celebration if you dabble in the Social Media space (we like to claim those small victories as our own).
But, Social Media alone will not save you.
While some small brands can do many small things that achieve incremental results, the bigger brands tend to be doing a whole lot more of the the little things while pushing their weight around if something clicks. One example of this would be the indie-turned Paramount Pictures scareflick, Paranormal Activity. Leveraging many of the Social Media platforms (from Twitter and YouTube to Eventful) the movie had an initial groundswell that enabled Paramount to kick marketing dollars into additional online spaces (and traditional mass media ones too) and slowly push it to become the blockbuster that it became.
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- Warmth, Competence and the Value of Social Media (marketingsavant.com)